1. Information We Collect
We may collect information you provide directly, including your name, email address, billing details, TradingView username and any information included in support enquiries.
We may also collect technical information such as browser type, device information, referral sources and website usage analytics.
2. How We Use Information
We use personal information to provide subscriptions, grant indicator access, deliver updates, respond to support requests, process payments and improve the service.
We may also use information to send service-related notices, policy updates and relevant product communications.
3. Legal Bases and Consent
Where applicable, we process your information to perform our contract with you, comply with legal obligations, pursue legitimate business interests and, where required, based on your consent.
You can withdraw consent to optional communications at any time.
4. Sharing of Information
We do not sell your personal information.
We may share information with trusted service providers who help us operate the website, process payments, provide email delivery, analyse usage or deliver support, subject to appropriate safeguards.
5. Data Retention
We retain personal information only for as long as needed to provide the service, comply with legal obligations, resolve disputes and enforce agreements.
Retention periods may vary depending on the type of information and operational requirements.
6. Security
We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
No online system is completely secure, so we cannot guarantee absolute security.
7. Cookies and Analytics
We may use cookies, similar technologies and analytics tools to remember preferences, understand site performance and improve user experience.
You can control cookies through your browser settings, though some website features may be affected.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to certain processing of your personal information.
To exercise a privacy request, contact hello@nexus-trending.com and include enough detail for us to verify and process your request.
9. International Transfers
Your information may be processed in countries outside your own where our service providers operate.
Where required, we take reasonable steps to ensure appropriate safeguards are in place for international transfers.
10. Children's Privacy
Nexus Trend is not intended for children, and we do not knowingly collect personal information from anyone under the age required by applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical or operational changes.
The latest version will always be posted on this page with the updated date shown above.
12. Contact
For privacy-related questions or requests, contact hello@nexus-trending.com.